We are thrilled to share that IT Naturally achieved a 97% Customer Satisfaction Score in November.
This not only shows the exceptional level of service we give our customers but also reflects the dedication and commitment of the entire team toward exceeding customer expectations.
For those wondering, CSAT is like a happiness meter for our services – it measures how satisfied our clients are with what we do. The scores are collected through comprehensive feedback mechanisms and surveys.
Let’s just say, 97% is like getting an A+ in client happiness!
This impressive score is a testament to our unwavering focus on delivering a world-class service to humans by humans, ensuring every interaction with customers is met with utmost professionalism and care.
“We are thrilled and immensely proud of achieving a 97% customer satisfaction score in November. This result represents exactly what we offer our customers at IT Naturally – an exceptional experience at every step of the way.”
Julie Bishop CEO
If you’re curious about what makes our customers so happy, or need stellar IT support that really listens in 2024, get in touch.
