IT Naturally celebrates its 2nd Birthday

Wow, what a journey and a crazy couple of years!

IT Naturally was born from the demise of Tour Operator, Thomas Cook. Our CEOs, Julie and Richard worked for the Group when they went into administration.

One of the internal airlines knew it had to go it alone to survive. They approached Julie and asked her to set up a company to run their IT infrastructure services. Within a month of Thomas Cook collapsing, IT Naturally was registered with Companies House, she had set the ball rolling to launch a business that needed the skill and expertise of a large enterprise.

Julie decided to find a business partner, together they recruited a Leadership Team, and within 3 months a team of experts and its first client was signed.

The aim of the business was to hit the ground running, take over a fragile IT infrastructure without anything going down! To then re-size it for 5k employees rather than 23k, yet again without breaking anything.

Within just two months lockdown hit, all employees were sent home from the office, but IT Naturally continued to go from strength to strength.

IT Naturally now has 30 members of staff, several accreditations including ISOs and Cyber Essentials and Investors in People – Silver. Our IT Managed Services are also available on government and public sector frameworks having successfully complete G-Cloud 12 and TS3.

We were proud to be able to develop an app for one company to help their team get vaccinated quickly.

This year we have really focused on who we are as a company and what makes us different. We are human-centric, dedicated, and playful. We are inclusive and caring; take ownership of everything we do and we’re light-hearted and bring good humour to our day. That is reflected in what we do. We empower our customers’ business by looking after their IT infrastructure because IT comes naturally to us. We love turning a challenge for them into something simple and manageable.

Our proudest moment this year has been gaining full marks in our Net Promoter Score.


“We are so incredibly proud of what we have achieved together and we are looking forward to the next two years as we continue to grow.“

Richard Gardner, CEO, IT Naturally